Shipping & Returns within Kuwait

• The product can be exchanged or returned provided that the original invoice is present.

• The customer has the right to exchange or return the product and get a refund within 14 days from the date of purchase.

• The goods must be in the same condition as when purchased, and suitable for resale

Place it in its original packaging with all accessories.

• The customer must acknowledge that he has not used the product in any way.

• The nature of the product must be listed under the products that can be returned or refunded.

• Products are returned if they are defective, or if they do not conform to the specifications approved in the Kingdom of Saudi Arabia.

• If the exchange is not possible, the product will be returned, and the seller is obligated to refund its price according to the value stated in the invoice

Selling, using the same method used to buy it.

• The customer has the right to exchange or return when the conditions stipulated in this law are met, even if

The goods were purchased during sales (discounts) authorized by the Ministry of Commerce, and in

In this case, the value of the product stated in the purchase invoice is considered and then returned in the same way

Used upon purchase.

• Products purchased from applications are subject to the return and exchange policy of the application from which they were purchased

The consumer cannot return or exchange goods in the following cases:

• If the consumer is aware of a defect or defect that already exists in the product at the time of purchase and accepts it as is, or

It was the last item on display in the store and this is mentioned on the invoice.

• If the specifications or method of packaging of the goods prevent their exchange or return because this leads to damage

Or makes it impossible to return it to its original purchase condition, and therefore impossible to resell.

• In the event that the customer misuses the goods or damages them incorrectly.

• If there are accessories or components missing with or without carton, or with torn packaging, which must be repaired

It must be in the same condition in which the customer purchased it.